Consultation Centre Locations

Assessments undertaken within the West Midlands, East Midlands and Wales consultation centres are conducted at Capita's offices located:

City Address Postcode
Birmingham Capita PIP Ground Floor, 127 Hagley Road, Birmingham B16 8LD
Birmingham (2) Capita PIP, Edmund House, 10-12 Newhall Street, Birmingham B3 3EF
Cardiff Capita PIP 5th Floor, Capitol House, Greyfriars Road, Cardiff CF10 3AG
Coventry Capita PIP Ground Floor, 2 Sheriffs Orchard, Greyfriars Court, Greyfriars Street, Coventry CV1 3RY
Derby Capita PIP Ground Floor, St Peters House, Gower Street, Derby DE1 1SB
Leicester Capita PIP Ground Floor, Wellington House, 29 Albion Street, Leicester LE1 6GD
Northampton Capita PIP, Charles House, Derngate, Northampton NN1 1UE
Nottingham Capita PIP 3rd Floor, Castle Heights, 72 Maid Marian Way, Nottingham NG1 6BJ
Peterborough Capita PIP 2nd Floor, C/O Regus, Stuart House, St John Street, Peterborough PE1 5DD
Stoke on Trent Capita PIP Ground Floor, Winton House, Stoke Road, Sheldon, Stoke on Trent ST4 2RW
Swansea Capita PIP Ground Floor, Frigate House, Quay West, Quay Parade, Swansea SA1 1SR
Walsall Capita PIP, 51 Lower Hall Lane, Walsall WS1 1RJ

Pop up Consultation Centres

The following centres are open as and when we need to undertake a number of face to face assessments.

City Address Postcode
Aberwystwyth Capita PIP, Ystafelloedd Yngynghori Ysywyth, Ystwyth Consulting Rooms, Yr Hen Ysgol Gymraeg, Alexandra tdRoad, Aberwystwyth SY23 1LD
Bangor Capita PIP, Menai House, Parc Menai Business Park, Fford Penlan, Bangor LL57 4DE
Boston Capita PIP, Boston Enterprise Centre, Venture House, Enterprise Way, Wyberton Fen, Boston PE21 7TW
Lampeter Capita PIP, Theatr Felinfach, Felinfach, Lampeter SA48 8AF
Merthyr Tydfil Capita PIP, Orbit Business Centre, Rhydycar Business Centre, Merthyr Tydfil CF48 1DL
Newtown Capita PIP, Montgomery County Recreation Association, Plas Dolerw, Milford Road, Newtown SY16 2EH
Pembroke Dock Capita PIP, Pembrokeshire County Council, Bridge Innovation Centre, Pembrokeshire Science and Technology Park, Pembroke Dock SA72 6UN
Rhyl Capita PIP, Wellington Community Centre, Wellington Road Community Centre, Wellington Road, Rhyl LL18 1LE
Shrewsbury Capita PIP, Pulmonary Rehabilitation Service, Louise House, Roman Road, Shrewsbury SY3 9JN
Wisbech Capita PIP, The Boat House Business Centre, 1 Harbour Square, Wisbech PE13 3BH
Wrexham Capita PIP, Brymbo Enterprise Centre, Blast Road, Brymbo, Wrexham LL11 5BT

We work to allocate appointments at the consultation centre nearest to a customer's home address. However, it is sometimes necessary to schedule consultations for the next-nearest location.

It is not possible for customers to choose the centre at which they have their consultation, but we will consider requests in line with DWP rules and will accommodate changes when possible.

We ask that you arrive in plenty of time for your consultation and we will see you as promptly as we can. There is no set duration for a consultation as we treat all customers individually and we recognise that people have differing needs. Typically, consultations last up to 60 minutes.

Customers who are unable to attend a consultation centre on health grounds should contact Capita to request a consultation at their home.