In line with government guidance around closure of public facilities, all of our assessment centres are now closed until further notice. Please do not travel to one of our assessment centres unnecessarily. If you have any queries, contact us here.

Consultation Centre Locations

Assessments undertaken within the West Midlands, East Midlands and Wales consultation centres are conducted at Capita's offices located:

City Address Postcode
Gateway House
Capita PIP, Gateway House, 53 High Street, Birmingham B4 7SY
Hagley Road
Capita PIP, 127 Hagley Road, Birmingham B16 8LD
Greyfriars Court
Capita PIP, Ground Floor, 2 Sheriffs Orchard, Greyfriars Court, Greyfriars Street, Coventry CV1 3RY
Prosperity House
Capita PIP, Ground Floor, Prosperity House, Gower Street, Derby DE1 1SB
The Kindle Centre
Capita PIP, The Kindle Centre, Asda Supermarket, Belmont Road, Hereford HR2 7JE
Willows Medical Centre
Capita PIP, The Willows Medical Centre, 184 Coleman Road, Leicester LE5 4LJ
Greetwell Place
Capita PIP, Lincolnshire Communtiy Health Services, Greetwell Place, 2 Lime Kiln Way, Lincoln LN2 4US
Kings Lynn
Capita PIP, West Norfolk Deaf Association, The Deaf Centre, Railway Road, Kings Lynn, Norfolk PE30 1NF
Charles House
Capita PIP, Charles House, 61-69 Derngate, Northampton NN1 1UE
Castle Heights
Capita PIP, 3rd Floor, Castle Heights, 72 Maid Marian Way, Nottingham NG1 6BJ
Staurt House
Capita PIP, 2nd Floor, Stuart House, East Wing, St John Street, Peterborough PE1 5DD
Heath Road
Capita PIP, Aura Business Centre, Heath Road, Wainfleet Road Industrial Estate, Skegness PE25 3SJ
Church Lane
Capita PIP, Community Lincs,The Old Mart, Church Lane, Sleaford NG34 7DF
Staffordshire House
Capita PIP, Staffordshire Doctors Urgent Care, Staffordshire House, Unit 5, Riverside 2, Campbell Road, Stoke-on-Trent ST4 4RJ
Winton House
Capita PIP, Ground Floor, Winton House, Stoke Road, Shelton, Stoke-on-Trent ST4 2RW
Meeting Point House
Capita PIP, Meeting Point House, Southwater Square, Telford TF3 4HS
Lower Hall Lane
Capita PIP, 51 Lower Hall Lane, Walsall WS1 1RJ
Harbour Square
Capita PIP, The Boat House Business Centre, 1 Harbour Square, Nene Parade, Wisbech PE13 3BH
Newton Road
Capita PIP, St Martins Gate Surgery, 37 Newtown Road, Worcester WR5 1EZ

Consultation Centres in Wales

City Address Postcode
Park Avenue
Capita PIP, Back and Neck Pain Clinic, Park Avenue, Aberystwyth SY23 1PB
Ffordd Gwynedd
Capita PIP, Storiel – Gwynedd Museum and Art Gallery, Fford Gwynedd, Bangor, Gwynedd LL57 1DT
Windsor Place
Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW
Ffordd Tudur
Capita PIP, Gwelfor Communti Centre, Ffordd Tudur, Holyhead LL65 2DH
Merthyr Tydfil Capita PIP, Orbit Business Centre, Rhydycar Business Centre, Merthyr Tydfil CF48 1UZ
Milford Road
Capita PIP, Plas Dolerw Conference Centre, Dolguan West, Milford Road, Newtown, Powys SY16 2EH
Pembroke Dock Capita PIP, Bridge Innovation Centre, Pembrokeshire Science and Technology Park, Pembroke Dock, Pembrokeshire SA72 6UN
Wellington Road
Capita PIP, Wellington Community Centre, Wellington Road, Rhyl LL18 1LE
Frigate House
Capita PIP, Ground Floor, Frigate House, Quay West, Quay Parade, Swansea SA1 1SR
Capita PIP, Brymbo Enterprise Centre, Blast Road, Brymbo, Wrexham LL11 5BT

We work to allocate appointments at the consultation centre nearest to a customer's home address. However, it is sometimes necessary to schedule consultations for the next-nearest location.

It is not possible for customers to choose the centre at which they have their consultation, but we will consider requests in line with DWP rules and will accommodate changes when possible.

We ask that you arrive in plenty of time for your consultation and we will see you as promptly as we can. There is no set duration for a consultation as we treat all customers individually and we recognise that people have differing needs. Typically, consultations last up to 60 minutes.

Please utilise route planners below based on your consultation time to ensure you arrive in time.

  • Car Journey
  • Train Journey

  • Customers who are unable to attend a consultation centre on health grounds should contact Capita to request a consultation at their home.