Personal Independence Payment

Personal Independence Payment (PIP) is a non means tested benefit for people aged between 16 and 64 who have a long term health condition or impairment.

In Northern Ireland Capita provide the PIP consultation service for the Department for Communities (DfC). Consultations are focused on how an individual's health conditions or impairments may impact on their ability to carry out key everyday activities rather than the health conditions themselves.

An important part of the consultation process for most customers is a face-to-face or telephone consultation. This is carried out by a qualified Disability Assessor who assesses your ability to carry out everyday activities and your mobility, then writes a report for DfC setting out how your daily living and mobility are affected by your condition or disability. The remainder of consultations will be paper based, which means that a face-to-face or telephone consultation will not be required.

Our Disability Assessors are qualified health professionals who have been specially trained in carrying out PIP consultations and have been approved by DfC.