In line with government guidance around closure of public facilities, all of our assessment centres are now closed until further notice. Please do not travel to one of our assessment centres unnecessarily. If you have any queries, contact us here.

Consultation Centre Locations

Assessments undertaken in a consultation centre are conducted at Capita's offices located:

City Address Postcode
Fenaghy Park
Capita PIP, Ballymena Business Centre, 62 Fenaghy Park, Ballymena BT42 1FL
Linenhall Street
Capita PIP, 24 Linenhall Street, Belfast BT2 8GD
Stable Lane
Capita PIP, 5 Stable Lane, Coleraine BT52 1DQ
Circular Road
Capita PIP, Unit 2, 40 Circular Road, Dungannon BT71 6BE
Shore Road
Capita PIP, 1 Broadmeadow Place, Shore Road, Enniskillen BT74 7HR
Strand Road
Capita PIP, Unit 6 Timber Quay, 100 Strand Road, Londonderry BT48 7NR
The Foundry
Capita PIP, The Foundry, Quays Shopping Centre, Newry BT35 8QS
Great Northern Road
Capita PIP, Unit D2 Omagh Business Complex, Gortrush Industrial Estate, Great Northern Road, Omagh BT78 5LU
Jervis Street
Capita PIP, Annex on side of Portadown Jobs & Benefits Office, 140 Jervis Street, Craigavon, Portadown BT62 3BZ

We work to allocate appointments at the consultation centre nearest to a customer’s home address.

It is not possible for customers to choose the centre at which they have their consultation, but we will consider requests and will accommodate changes when possible.

We ask that you arrive in plenty of time for your consultation and we will see you as promptly as we can. There is no set duration for a consultation as we treat all customers individually and we recognise that people have differing needs. Typically, consultations last up to 60 minutes.

Please utilise route planners below based on your consultation time to ensure you arrive in time.

  • Car Journey
  • Train Journey

  • Customers who are unable to attend a consultation centre on health grounds should contact Capita to request a consultation at their home.