Here you will find useful information to assist you in preparing for your assessment.


Department for Communities (DfC) videos

The DfC have produced a series of videos to help explain the key stages of the Personal Independence Payment (PIP) journey. You can view the same video with Irish Sign Language or British Sign Language.

Face to Face Assessment Process

In line with the latest government guidance, the Department for Communities (DfC) has taken the decision to resume face-to-face consultations for some health and disability-related benefits customers.

In order to protect against the spread of Coronavirus (COVID-19), we have introduced some new safety measures at our consultation centres and all our staff have been trained on COVID-19 safety.

The guidance is set out below, and is included in your appointment letter.

Please watch this short video for more information.