What is PIP?

Personal Independence Payment (PIP) is a non means-tested benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these, that provides a financial contribution towards the extra costs that disabled people may face, helping them to lead full, active and independent lives.

PIP has two components:

  • The Daily Living component – based on a person’s ability to carry out a range of key everyday activities; and
  • The Mobility component – based on an individual’s ability to plan and follow a journey or move around

DfC has special arrangements for people who have a terminal illness whose life expectancy is less than six months. These consultations are fast tracked and do not require a face-to-face or telephone consultation.

The Consultation Process

A trained Disability Assessor will look at all the information you have provided to DfC as part of the application process. We may supplement this information by asking for further evidence from the contacts you have provided. Please be assured, we will treat all information in the strictest confidence and in line with data protection laws.

Sometimes we can complete a paper-based consultation using only written information, but in most cases we will contact you to arrange a face-to-face or telephone consultation. Should a face-to-face or telephone consultation be required, we will contact you to tell you the time, date and location of your appointment.

If you are coming to one of our consultation centres we will also send you information on how to claim any travel expenses.

Whether or not you are seen face-to-face or by telephone, a qualified Disability Assessor will complete your report. This will be sent to DfC where a case manager will make the decision on your eligibility for PIP.

Disability Assessors

All our Disability Assessors are experienced health professionals who are registered with a governing body such as the Nursing and Midwifery Council or the Health and Care Professions Council.

All Disability Assessors are fully trained to undertake functional consultations of the impacts of a health condition or disability on daily living or mobility.

Each of our Disability Assessors is approved to carry out PIP consultations by DfC’s Health Consultation Advisor.

All Disability Assessors have their work audited regularly according to criteria set by DfC.

We also carry out regular quality checks and personalised Continuous Professional Development for all staff.