Resources

Here you will find useful information to help you get ready for your assessment.

Guides

Prepare and what to expect

Getting ready for your assessment

This guide will explain what to expect and how to prepare for your PIP assessment.

Companion at assessment

Having someone with you at your assessment

This guide is about having a companion at an assessment.

Supporting information guide

Supporting information - what to send

This short guide explains what type of supporting information to send with your claim.

Easy Read Guides

Prepare and what to expect

Easy Read: Getting ready for your assessment

This Easy Read format guide will explain what to expect and how to prepare for your PIP assessment.

Companion at assessment

Easy Read: Having someone with you at your assessment

This Easy Read Guide is about having a companion at an assessment.

Information what to send

Easy Read: Supporting information - what to send

This Easy Read format guide explains what type of supporting information you need to send.

Video assessment

Easy Read: Preparing for your video assessment

This Easy Read format guide explains what you need to do for your video assessment

NEW! PIP Carer’s Diary

Please note the definition of a carer for the purpose of completing this form can be anyone who cares for a close family member, friend, or relative but is not a paid professional carer.

As a carer for someone who requires extra assistance and support – a family member, friend or relative, for example - you are uniquely positioned to provide us with valuable evidence that can be used to support an individual’s Personal Independence Payment (PIP) application.

The information that you can provide can go a long way in helping to build a bigger picture of how the person you care for is impacted as a result of living with a condition or disability. This will help Capita’s assessors to better understand how their daily life is affected.

It is recommended that you personalise the diary to reflect your observations and knowledge of the person that you care for with respect to their function and mobility and any changes in how these are impacted because of their condition and/or disability from one day to the next. This may include changes from morning to evening and differences between what you consider to be a ‘better’ and ‘worse’ day in terms of their functional ability.

To help the Capita assessors gain insight into how the person’s daily life is impacted, we recommend that the information you provide is detailed over a 2-4 week period leading up to the assessment date. This timeframe will give the assessors a more accurate picture of the impact on the individual. (Historic information relating to medical conditions should be provided in the main PIP application form that is returned to the DWP).

Should you wish to learn more about the types of evidence that should be provided when applying for PIP, additional information can be found in section one of the PIP Assessment Guide

Click here to download the Carer's Diary

Image of Carer's Diary

Videos

DWP videos

These videos, created by the DWP, will help you to understand the key stages of the PIP journey. 

An overview of Personal Independence Payment BSL

An overview of Personal Independence Payment

How to claim Personal Independence Payment BSL

How to claim Personal Independence Payment

What happens at a PIP Assessment BSL

What happens at a PIP Assessment

How PIP is awarded BSL

How PIP is awarded

Your PIP assessment

Watch these short videos to find out what to expect at your PIP assessment.

Meet our Disability Assessors

Test your video equipment before your assessment

Find out how to join your video assessment

Find out what you can expect at a face-to-face assessment

What to expect at a Telephone Assessment

What to expect at a Video Relay Assessment